In this challenging COVID-19 climate, with many companies having a hard time over revenue slowed and profits evaporating, many have adopted cost-cutti
In this challenging COVID-19 climate, with many companies having a hard time over revenue slowed and profits evaporating, many have adopted cost-cutting measures by making hard decisions to layoff staff. Some are empathetic, while others take a more callous and uncaring approach to this sensitive matter.
Uber just announced that it will layoff 3,500 employees, representing 14% of its workforce, with some employees working from home. Uber informed the job-loss casualties via an online Zoom call.
Uber’s business has been hard hit. The company’s business dropped by over 50%. Uber’s CEO. Uber’s customer service office, Ruffin Chaveleau, told staff that today was their last day at the company. She said, “With trip volume down, the difficult and unfortunate reality is there is not enough work for many front-line customer support employees.”
Chaveleau added, “As a result, we are eliminating 3,500 front-line customer support roles. Your role is impacted and today will be your last working day with Uber. I know that this is incredibly hard to hear. No one wants to be on a call like this. With everyone remote and a change of this magnitude, we had to do this in a way that allowed us to tell you as quickly as possible so that you did not hear it from the rumor mill.”
Dara Khosrowshahi said of the downsizing, “We’re focused on navigating through this crisis that absolutely leaves us in a position, a stronger position, as the world starts to recover.”
Khosrowshahi announced that he will be forsaking his base salary.
