Robots are now set to replace delivery men in China. They come in yellow and black cube about the size of a small washing machine and ferry daily esse
Robots are now set to replace delivery men in China. They come in yellow and black cube about the size of a small washing machine and ferry daily essentials like drinks, fruit and snacks from the local store to the homes. Equipped with a GPS system, cameras and radar, the robots are seen by their creator as the future of logistics in China, where he says one billion packages will eventually be delivered every day. It travels at a less than overwhelming three kilometres (two miles) per hour, a slow human walk. But recipients of the goods these robots deliver are of the opinion that there is room for improvement. The robot takes advantage of Chinese consumers’ love of cashless payments and smart phone shopping.
China is the world’s biggest online shopping market with more than half of its population making at least one smart phone purchase per month, according to professional services firm PricewaterhouseCoopers. This compares to 14 percent in the rest of the world. Whether buying electronics or toilet paper, avocados or clothes, Chinese are used to simply tapping a button on their smart phone and getting a home delivery sometimes several per day. To get a delivery via the robots fondly referred to as a “little yellow horse”, the customer selects the desired products, taps in the address and pays via their phone. The supermarket staff place the items in the robot, and the robot bustles off.
Liu Zhiyong, founder and CEO of Zhen Robotics, which manufactures the robot, sees a bright future for his yellow creation.
“At the moment, there are 100 million packages delivered every day in China. It will be one billion in the future. There will not be enough humans to make the deliveries. We need more and more robots to fill this gap in manpower. And to reduce costs,” said the CEO.
Weighing 30 kilograms (around 65 pounds) and with a theoretical top speed of 12 kilometres per hour on their six wheels, the robots have four cameras constantly scanning the world around them and a laser tele-detection system allowing them to avoid obstacles. Liu’s firm has already signed up Suning, a large electronics firm that also runs a network of small supermarkets.
However, not everyone is convinced the robots are a long-term logistics solution. Shao Zhonglin, former deputy secretary-general of the China Express Association, noted they were useful over a short range.
“It’s not certain however that they can be a broad solution for the final kilometre of delivery. Because the client still has to come down to get his package. Plus the costs remain quite high: buying and maintaining the robots, operating costs, etc.”
But Zhen Robotics is convinced the costs will come down over time. CEO Liu also says the robot will soon be equipped with the necessary technology to operate a lift, meaning it will no longer be confined to ground-floor deliveries. In the meantime, deliveries in China are increasingly being made by autonomous means. In recent months, several firms have received the green light to operate drones, either to deliver directly to the customer or to ferry goods between hubs.
And Liu has a warning for anyone trying to vandalise or steal the yellow robot.
“With GPS, we are constantly tracking them, cameras are filming and it can sound an alarm. Anyway, what would a thief do with it? It’s not exactly resellable.”