Gabriel Olatunde, a Lagos State resident, has narrated how N81,000 mysteriously vanished from his United Bank for Africa (UBA) account. Olatunde re
Gabriel Olatunde, a Lagos State resident, has narrated how N81,000 mysteriously vanished from his United Bank for Africa (UBA) account.
Olatunde revealed that the money was stolen from his account on December 7, after he attempted to withdraw some cash from an automated teller machine (ATM) situated at UBA’s head office in Marina, Lagos but it unfortunately got sucked in by the machine.
“When I subsequently approached one of the guards on duty to call his attention to what had happened, he told me to come back on the following Monday, which was December 9, to officially lodge a complaint. The incident actually happened on a Saturday.”
On his way home, Olatunde received the shock of his life.
“As I headed home on the evening of December 7, hoping to return to the bank on Monday to officially lodge a complaint, I received a fraudulent debit alert of N81,000 on my account,” said Olatunde.
“The debit notification I received showed the fraud had been perpetrated via a web platform.
“It also meant that someone had retrieved my debit card after I left the premises and used it to wipe out all I had in my account through a web transaction.”
Olatunde said he now visited UBA’s head office on December 9 to complain and he was made to watch a video footage that did not eventually reveal the identity of the fraudster.
“The video did not reveal who the actual thief or fraudster was,” Olatunde said.
“I am still in shock as we speak. Things like these should not be happening to bank customers. How could my N81,000 have vanish just like that?” he lamented.